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Microsoft Teams Integration FAQ

Frequently asked questions and answers about Microsoft Teams Integration are listed below.

For information about Microsoft Teams Integration, see the following article.

FAQ

Can I connect the same Microsoft Teams account to multiple TimeRex accounts?

No. You cannot connect the same Microsoft Teams account to multiple TimeRex accounts.

I see the error “Unable to connect. This Microsoft Teams account is already connected to another TimeRex account.”

This error appears when you try to connect the same Microsoft Teams account to multiple TimeRex accounts.

Try connecting a different Microsoft Teams account.

What happens if I delete my TimeRex account?

When you delete your TimeRex account, the connection to your Microsoft Teams account is automatically disconnected.

Microsoft Teams meeting information stored in your TimeRex account is also deleted.

What happens to a Microsoft Teams meeting if a booking is canceled in TimeRex?

If the guest cancels a booking, the Microsoft Teams meeting associated with that booking is deleted.

What happens to previously issued meeting URLs if I change my Microsoft Teams account?

Previously issued meeting URLs remain available and can still be viewed in TimeRex.

After changing your Microsoft Teams account, open the edit page for each calendar, confirm that Microsoft Teams is selected under Web meeting settings, and select Save.

I cannot connect my Microsoft Teams account to my TimeRex account.

For possible causes, see the following article.

I want to add a co-organizer to a Microsoft Teams meeting.

You need to do this in Microsoft Teams.

Open the Teams calendar in the Microsoft Teams app or a web browser. Add the users you want to make co-organizers as required attendees, and then select them as co-organizers.

For details, see Microsoft Support.

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