With Zoom Integration, you can automatically issue a Zoom meeting when a booking is completed.
If a Zoom meeting URL is not issued after you connect Zoom, see the following article.
What You Need to Do to Automatically Issue a Zoom Meeting
To issue a Zoom meeting when a booking is completed, complete both of the following settings:
Settings for each account: Connect each TimeRex account to its Zoom account.
Settings for each calendar: Under Web meeting settings, select Zoom for each calendar that should issue a Zoom meeting when a booking is completed.
Note: If you complete the account settings after the calendar settings, save the calendar again.
Requirements
A Zoom account on either a free or paid plan
A TimeRex account on either a free or paid plan
Authorization of the TimeRex app in Zoom App Marketplace
Connect a Zoom Account to TimeRex (1. Settings for Each Account)
Log in to TimeRex with the Google or Microsoft account you normally use.
Open the Zoom Integration page.
Select Connect.
When the Zoom authorization page opens, select Allow.
Use Zoom Integration (2. Settings for Each Calendar)
Open the create or edit page for a calendar. Under Web meeting & meeting room settings, select Zoom in Web meeting settings.
When Zoom is selected under Web meeting settings, a Zoom meeting URL and meeting ID are automatically issued when a booking is completed.
In Calendars on the TimeRex dashboard, calendars configured to issue a Zoom meeting show Zoom on their calendar card, so you can identify them at a glance.
The issued Zoom meeting URL and meeting ID are shown to the guest when the booking is completed.
They are also added to your Google Calendar or Microsoft 365 calendar.
If the guest is logged in to TimeRex, the Zoom meeting URL and meeting ID are also added to the guest's Google Calendar or Microsoft 365 calendar.
The information entered during booking, the Zoom meeting URL, and the meeting ID are also sent by email to you and the guest.
Disconnect a Zoom Account from TimeRex
To disconnect a Zoom account from TimeRex, open the Zoom Integration page and select Disconnect.
Important:
After you disconnect Zoom, Zoom meeting URLs can no longer be viewed in TimeRex.
Even if you reconnect Zoom later, meeting URLs removed from TimeRex will not reappear.
This behavior is based on Zoom's policy requiring third-party services to delete Zoom information when an integration is disconnected.
The Zoom meeting URLs themselves remain available in Zoom.
You can also disconnect TimeRex from the Installed Apps section of the Zoom App Marketplace console.
Disconnect from Zoom App Marketplace
You can disconnect the integration by uninstalling TimeRex from Zoom App Marketplace.
Sign in to your Zoom account.
Go to the Zoom App Marketplace.
Select My Library from the left-hand menu.
In the TimeRex row, click the three-dot menu under Action, then select Remove.
FAQ
I cannot pre-approve the TimeRex app in Zoom App Marketplace.
I cannot pre-approve the TimeRex app in Zoom App Marketplace.
You need Zoom account administrator privileges to pre-approve an app.
If you are not an administrator, contact your Zoom account administrator and ask them to approve the app.
Can I connect the same Zoom account to multiple TimeRex accounts?
Can I connect the same Zoom account to multiple TimeRex accounts?
No. You cannot connect the same Zoom account to multiple TimeRex accounts.
I see the error “Unable to connect. This Zoom account is already connected to another TimeRex account.”
I see the error “Unable to connect. This Zoom account is already connected to another TimeRex account.”
This error appears when you try to connect the same Zoom account to multiple TimeRex accounts.
Try connecting a different Zoom account.
You can also disconnect the existing integration from your Zoom account:
Log in to your Zoom account.
Open Zoom App Marketplace.
Select My Library in the left navigation.
Find TimeRex, open the three-dot menu under Actions, and select Remove.
What happens if I delete my TimeRex account?
What happens if I delete my TimeRex account?
When you delete your TimeRex account, the connection to your Zoom account is automatically disconnected.
Zoom meeting information stored in your TimeRex account is also deleted.
What happens to a Zoom meeting if a booking is canceled in TimeRex?
What happens to a Zoom meeting if a booking is canceled in TimeRex?
If the guest cancels a booking, the Zoom meeting associated with that booking is deleted.
What happens to previously issued meeting URLs if I change my Zoom account?
What happens to previously issued meeting URLs if I change my Zoom account?
Previously issued Zoom meeting URLs remain available, but they can no longer be viewed in TimeRex.
After changing your Zoom account, open the edit page for each calendar, confirm that Zoom is selected under Web meeting settings, and select Save.
Can I change whether TimeRex-issued Zoom meetings use a passcode or waiting room?
Can I change whether TimeRex-issued Zoom meetings use a passcode or waiting room?
See the following article.
Can I use a Personal Meeting ID (PMI) or a fixed URL for Zoom?
Can I use a Personal Meeting ID (PMI) or a fixed URL for Zoom?
See the following article.
Zoom AI Companion, Revenue Accelerator, or other features are disabled only for Zoom meetings issued by TimeRex.
Zoom AI Companion, Revenue Accelerator, or other features are disabled only for Zoom meetings issued by TimeRex.
For automatically issued Zoom meetings, settings are applied in the following order of priority based on Zoom specifications: Zoom administrator settings, then personal settings.
Check both the administrator settings and personal settings in Zoom.
TimeRex can create a Zoom booking, but the meeting does not appear in Zoom. Why?
TimeRex can create a Zoom booking, but the meeting does not appear in Zoom. Why?
If the meeting does not appear in Zoom, confirm that the Zoom account connected to TimeRex is the same account currently signed in to Zoom.