Frequently asked questions and answers about Microsoft Teams integration are listed below.
Please refer to this support page for information about Microsoft Teams integration.
Can I connect the same Microsoft Teams account to more than one TimeRex account?
You can only connect the same Microsoft Teams account to a single TimeRex account.
When I try to connect with Microsoft Teams, I get an error message "Could not connect to your Microsoft Teams account. integrations.microsoft-teams.provider_exists_description".
This error occurs when you try to connect the same Microsoft Teams account to multiple TimeRex accounts.
Please try connecting with another Microsoft Teams account.
What happens if I delete my TimeRex account?
When your TimeRex account is deleted, the connection to your Microsoft Teams account will be automatically disconnected.
Any Microsoft Teams meeting information stored on your TimeRex account will also be deleted.
What happens when a booking is canceled on TimeRex?
When a booking is canceled by you or your guest, any Microsoft Teams meetings associated with that booking will be deleted.
What happens to my issued meeting URL if I change my Microsoft Teams account?
Issued meeting URLs can still be used and can also be confirmed within TimeRex.
When changing your Microsoft Teams account, you will need to open the edit screen for each Schedule Adjustment Calendar and confirm that the Online Meeting Settings is set to "Microsoft Teams" before saving again.
I cannot link my Microsoft Teams account to my TimeRex account.
Please refer to this support page for the cause of the failure of Microsoft Teams integration.
I want to add co-organizers to a Microsoft Teams meeting.
You need to do something on Microsoft Teams.
You may be able to do this by opening the Teams calendar in the Microsoft Teams app or web browser, adding the users you want to add as co-organizers as required attendees, and then selecting them as co-organizers.
For details, please refer to Microsoft Support as follows.