After a booking is completed through a calendar, either the host or the guest can cancel it if the scheduled time no longer works.
Guests can also reschedule a booking. See Reschedule a Booking.
To set a cancellation or reschedule deadline, see Cancellation / Reschedule Deadline.
Cancel a booking as a guest
Open the booking completion email.
Click Change booking in the email.
Click Cancel booking.
Review the booking and click Cancel this booking.
To tell the host why you are canceling, enter the reason in the Comment field on the cancellation screen.When the completion screen appears, the booking has been canceled.
Cancel a booking as a host
A host can cancel a booking in any of the following ways:
From the booking completion email
From the connected calendar
From the Dashboard
Cancel from the booking completion email
Open the booking completion email.
Click Cancel this booking in the email.
Review the booking and click Cancel booking.
To tell the guest why you are canceling, enter the reason in the Comment field.
If you want the guest to book again, include the calendar URL to make rebooking easier.When the completion screen appears, the booking has been canceled.
Cancel from the connected calendar
Open the booking on the connected calendar and click the cancellation URL in the event details.
Review the booking and click Cancel booking.
Cancel from the Dashboard
On the Dashboard, open Calendars, click the Bookings tab, and select the booking.
Review the booking and click Cancel this booking.
Canceled bookings remain in the Bookings tab on the Dashboard and are labeled Canceled.