At the time of contract renewal, you can choose in advance whether to keep the current number of unused licenses that have not been assigned to members or to reduce the number of licenses to match the number of members (including invited members).
* TimeRex does not allow for per-license cancellation
* Only the team owner can change the settings
Setting details
If you want to keep the current number of licenses
Please set "Maintain the number of licenses".
Keeps and renews the current number of licenses, including those no longer in use at the time of automatic renewal.
(e.g.) Number of licenses in your possession: 10
Number of licenses assigned to members: 6
Because of the "Maintain the number of licenses" setting, the contract will be renewed with the current number of 10 licenses, regardless of whether or not you are using a license.
If you want to reduce your current number of licenses
Please set "Decrease unused license minutes".
You can reduce the number of licenses that are not in use at the time of automatic renewal.
(e.g.) Number of licenses in your possession: 10
Number of licenses assigned to members: 6
Because of the "Decrease unused license minutes" setting, the 4 licenses not assigned to the member at the time of contract renewal will be discarded and the contract will be renewed with the 6 licenses assigned to the member.
Check and change settings for Automatic license number adjustment
Team owner login to TimeRex and access the dashboard.
Click on the team name displayed in the upper left corner.
Click on the appropriate team in the " Change Space" area.
Click on the Team Settings button, then click on "Plan" in the left sidebar.
Click on the "Automatic license number adjustment setting" button.
In the "Automatic license number adjustment setting" section, under "Decrease the amount of unused licenses at contract renewal?" item, change the selection to "Maintain the number of licenses" or "Decrease unused license minutes" if necessary.
Click "Change the license number automatic adjustment setting" if you change it.