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Export Bookings to CSV

TimeRex lets you export the results of bookings made through calendars as a CSV file.

CSV export is available on the Premium Plan.

How to export bookings to CSV

  1. On the Home Screen, click the Bookings tab.

  2. Click Export CSV.

  3. Select the target period based on the booking dates. You can select up to six months.

  4. Click Export.

  5. Click Download page, or click the link in the export completion notification email.
    ​Note: The Download page button is shown only on the screen immediately after you start the export.

  6. Click Download for the target data.

The Download page shows when the export was run and which user ran it.

Export only bookings in a specific folder

To export only bookings in a specific folder, select the folder before downloading the CSV file.

You cannot download bookings in a folder that you do not have permission to access.

The same applies when you download a CSV file from Home.

The folder feature is available to all registered TimeRex users.

For details, see Folders

Information included in the CSV file

When participants in a confirmed booking are changed, the original booking and the booking after the change are exported as separate rows.

The CSV file contains the following information:

  • calendar name: the calendar name

  • schedule: date, time, and time zone

  • Web meeting url: the web meeting URL. This is blank when no web meeting tool is used.

  • Status: Confirmed, Canceled, Rescheduled, or Reassigned

    • A newly registered booking is shown as Confirmed.

    • A canceled booking is shown as Canceled.

    • For a rescheduled booking, the original booking is shown as Rescheduled, and the new booking is shown as Confirmed.

    • When participants are changed, the original booking is shown as Reassigned, and the new booking is shown as Confirmed.

  • Cancellation reason

  • Canceller: the person who canceled the booking

  • Participants: the host-side participant names

  • Company name: the guest’s company

  • Name: the guest’s name

  • Email: the guest’s email address

  • Comment: the guest’s comment

  • Created at: when the booking was confirmed

  • Type: New, Rescheduled, or Reassigned

    • When participants are changed, the new booking’s Type is Reassigned.

    • The original booking’s Type remains unchanged.

  • event_id: the unique booking ID issued for each booking

  • old_event_id: the booking ID before rescheduling or a participant change, recorded in the new booking’s row

  • new_event_id: the booking ID after rescheduling or a participant change, recorded in the original booking’s row

  • Private calendar name

  • Other information collected from the guest: answers to items configured in Guest Question Settings

  • Download URLs for files uploaded through file-upload items added in Guest Question Settings

Note: Routing questions and guest answers are not included in the CSV file.

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