You do not need to create a TimeRex account or log in to book a time through a TimeRex calendar.
If you are logged in to TimeRex, you can make a booking while viewing your own schedule.
How to Make a Booking
1. Select a Date and Time
Access the scheduling page URL shared by the host
Scroll down the scheduling page
Select your preferred date and time from the available time slots shown with a green border
Use the following buttons to view available times in a different period.
Device | Buttons |
Smartphone |
|
Computer |
|
If there are no available times in the displayed period, the following message appears:
There are no available times in this period. Please check the next period.
Move to the next period to check other available times.
If none of the available times work for you, select “Notify the host” if it is displayed and send the host information about your preferred dates or times.
If “Notify the host” is not displayed, contact the host directly.
2. Enter Your Information
Enter your information according to the questions shown
Complete all fields marked “Required”
Review the information you entered
Select “Complete booking”
3. Review the Booking Details
After the booking is completed, the completion screen displays the following information:
Booked date and time
Message from the host
Information about the web meeting
Depending on the host’s settings, a Zoom, Google Meet, or Microsoft Teams web meeting URL may be displayed.
If the host has hidden the online meeting URL from guests, the URL is not displayed and the following message appears:
Please wait for further instructions from the host.
If you have questions about the web meeting URL or booking details, contact the host directly.
If None of the Available Times Work for You
If the host has enabled “Notify the host,” the “Notify the host” button is displayed below the calendar on the scheduling page.
This feature can be used in either of the following situations:
No available times are displayed
Available times are displayed, but none of them work for you
Select “Notify the host” to open the contact form.
You can use the form to tell the host your preferred dates or the days and times when you are generally available.
Enter the following information and send the form.
Field | Required or optional | Information to enter |
Company name | Optional | Your company name |
Name | Required | Your name |
Email address | Required | An email address where you can receive a response from the host |
Comment | Required | Your preferred dates, days of the week, or time ranges |
After you send the form, a notification is sent to the email addresses configured by the host.
You also receive an email confirming that your message was sent.
Important Notes After Sending the Form
Sending a message through “Notify the host” does not complete a booking.
This feature does not guarantee any of the following:
The host can accommodate your preferred date or time
The host will respond
The host will provide other available times
After sending the form, wait for the host to contact you.
If “Notify the host” is not displayed, check the host’s contact information and contact them directly.
Booking Completion Email
Depending on the host’s settings, a booking completion email is sent from [email protected] after the booking is completed.
Configure your email settings in advance so that you can receive messages from the @timerex.net domain.
If the host has turned off booking completion emails, the following information is not sent to you by email:
Booking completion email
ICS file
Web meeting URL
Cancellation URL
Reschedule URL
In this case, the booking is not automatically added to your calendar.
The host must provide any necessary information separately.
Reschedule or Cancel a Booking
If you received a booking completion email, use “Change booking” in the email to reschedule or cancel your booking.
When you use “Change booking,” the host is notified of the change or cancellation.
If the host has set a cancellation or reschedule deadline, you may not be able to reschedule or cancel the booking depending on when you try.
Contact the host directly in any of the following cases:
You cannot find the booking completion email
“Change booking” is not displayed in the email
You cannot reschedule or cancel the booking using “Change booking”
FAQ
I Did Not Receive a Booking Completion Email
I Did Not Receive a Booking Completion Email
Check the following:
The email was not sent to your spam or junk folder
You can receive emails from the @timerex.net domain
You entered the correct email address when making the booking
The host has not turned off booking completion emails
If you cannot find the email, contact the host directly.
TimeRex cannot resend notification emails.
I Entered the Wrong Email Address When Making a Booking
I Entered the Wrong Email Address When Making a Booking
If you entered the wrong email address, you will not receive the booking completion email or other notifications.
Contact the host directly and ask them to complete the following actions:
Cancel the booking made with the incorrect email address
Make a new booking using the correct email address
I Did Not Receive a Zoom, Google Meet, or Microsoft Teams URL
I Did Not Receive a Zoom, Google Meet, or Microsoft Teams URL
The web meeting URL may not be displayed in either of the following cases:
The host has hidden the online meeting URL from guests
The host has turned off booking completion emails
If you cannot find the web meeting URL, contact the host directly and ask them to provide it.
TimeRex Cannot Provide the Host’s Contact Information
TimeRex Cannot Provide the Host’s Contact Information
To protect personal information, TimeRex cannot look up or share the host’s contact information, even if you contact TimeRex support.
As stated in the Terms of Service, TimeRex cannot intervene in individual scheduling arrangements between customers.